Beam Support
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Help with your ride
Help with your ride
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By Beam1 author19 articles
What are Beam’s operating hours?
What is the minimum age for riding a Beam?
Where is Beam available?

Group Ride


What is a Group Ride?
How do I use Group Rides?
There’s no Group Rides option in my Beam app. How do I get it?

Start Trip


How do I get started with Beam?
How do I start an e-scooter ride?
How do I start an e-bike ride?
What are the different zones marked on the app?

During Trip


What do I do if my Beam vehicle is damaged?
Can I lock a Beam vehicle I am riding so I can ride it again later?
What happens if I get into an accident whilst riding Beam?
Is there anywhere that I shouldn't ride?

End trip


Where can I park?
How do I end my trip?
I'm having issues ending my trip. What should I do?

Referral code


How do I redeem a referral code?
How do I refer a friend to Beam?
Beam Support