Beam Mobility

What is Beam, and where is Beam available?

How to get started with Beam?

What are the rules for riding a Beam vehicle?

What are the different coloured zones highlighted on the map?

How to ride a Beam vehicle (e-scooter/e-bike)?

What is Group Ride, and how do I use it?

Learn about Beam's referral program, where to navigate in the app to claim, or find your referral code to share.

How to claim a referral code, and refer someone to Beam?

Help with your ride

What do I do if my Beam vehicle stopped working?

What do I do if the Beam vehicle I'm riding is damaged?

Can I lock a Beam vehicle temporarily during a trip?

What should I do if I'm involved in an accident whilst riding a Beam vehicle?

During a trip

Where can I park?

What do I do if I cannot end my ongoing trip?

At the end of trip

Find answers and get help from Intercom Support and Community Experts

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