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What do I do if I cannot end my ongoing trip?
What do I do if I cannot end my ongoing trip?
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Written by Beam
Updated over 4 months ago

If you’re having issues ending your trip, please refer to the below checklists that might help.

  • Ensure you're not in a "No Go Zone" or "No Parking Zone".

  • Some cities do not operate in a you-can-park-anywhere model, please park in a designated parking spot marked with a "P", visible in the app.

  • If your phone has ran out of battery, and you are unable to access the Beam app to end your trip, you can leave the vehicle idle for it to end automatically, and then contact us for further assistance.

If you still require assistance, please see How do I contact Beam's Support Team?

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