The fastest way to get help is through the Beam app!
1️⃣ Go to “Support” in the app to submit a ticket or start a chat with us – this ensures the quickest response.
2️⃣ If needed, you can also email us, but please note that email responses typically take 2–3 working days:
Email Support:
• Australia: [email protected]
• New Zealand: [email protected]
• United States: [email protected]
• All other regions: [email protected]
📌 When emailing, do include:
• Your Beam account details (phone number/email, found under “Menu” > “My Profile” in the app)
• Your city & country
• A clear description of your enquiry
3️⃣ For urgent matters, call our support teams within the operating hours:
• Australia: 1300 507 676
• New Zealand: 0800 507 676
• United States: 1 888 884 4650
📢 Tip: Using the app’s Support section is always the fastest way to reach us! If your country doesn’t have a listed support number, please email [email protected].