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How do I contact Beam's Support Team?
How do I contact Beam's Support Team?
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Written by Beam
Updated over a week ago

In the Beam app, getting assistance is just a tap away.

Simply go to "Support" and get in touch with us; or if you're all set with the details, submit a ticket - this is the quickest way to get us up to speed and ready to assist you.

Alternatively, you can also email us at [email protected]. Be sure to include in the email the details below:

  • Beam account information (Associated phone number/email address, found in the app from Menu>My profile)

  • Where you are reaching out from (City & Country)

  • Description of your enquiry

For urgent matters, don't hesitate to reach out to our dedicated customer support agents by calling your local Beam support center:

  • Australia: 1300 507 676

  • New Zealand: 0800 507 676

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