In the Beam app, simply go to "Support" to get in touch with us.
If you're all set with the details, submit a ticket - this is the quickest way to get us up to speed and ready to assist you.
Alternatively, you can also email us at [email protected]. Be sure to include in the email the details below:
Beam account information (Associated phone number/email address, found in the Beam app by going to "Menu" > "My profile")
Where you are reaching out from (City & Country)
Description of your enquiry
For urgent matters, don't hesitate to reach out to our dedicated support team by calling your local Beam support center:
Australia: 1300 507 676
New Zealand: 0800 507 676
If your region does not have a support center listed, please reach out via the other methods listed above.