Pricing & Payment
Why am I getting charged upon registering my payment method, or seeing additional charges for my trips?
How do I pay, and how much does it cost to use Beam?
What is Beam Credit?
What should I do if I have an unpaid trip?
How do I get a receipt for my trip or purchase?
What is Ride Pass and subscription?
Can I use my Ride Pass or subscription for a Group Ride?
When does my Ride Pass or subscription start and end?
Why did I get a recurring charge?
Can I cancel my current active Ride Pass or subscription and replace it?
Can I purchase a Ride Pass or subscription using my Beam Credits?
Why am I seeing a different Ride Pass or subscription than my friend?