
Why did I get a recurring charge?
How do I request a refund for a Pass or a subscription?
How do I cancel a subscription?
Can I use my Pass or subscription for a Group Ride?
How is my daily usage calculated?
When does my Ride Pass or subscription starts and ends?
I bought a Pass at 11:00 pm, does it count as Day-1 of the Pass?
Can I purchase a Ride Pass or subscribe using my Beam credits?
Am I able to use my Pass in other cities?
Why can't I see my Ride Pass or subscription?
Why am I seeing a different Pass or subscription than my friend?