
Why did I get a recurring charge on my credit or debit card?
How do I request a refund for a Pass?
How do I cancel a Pass?
Can I use my Pass for a Group Ride?
How is my daily usage calculated?
When does my Universal Passes start and end?
I bought a Pass at 11:00 pm, does it count as Pass Day 1?
Can I purchase a Pass using my Beam credits?
Am I able to use my Pass in other cities?
Why can't I see my Pass?
Why am I seeing a different Pass to my friend?