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What if I have an outstanding payment?
What if I have an outstanding payment?
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Written by Beam
Updated over a week ago

Sometimes if we weren’t able to charge your payment method for a trip, you may be left with an outstanding balance.

When you attempt your next trip, you’ll be asked to update your payment. You won’t be able to start a new trip without doing that.

Alternatively you can also update your payment method by following these steps:

  1. Select “Payment and Credit” from the menu.

  2. Tap “Add Payment Method” or your existing one to update.

  3. Once the outstanding balance is paid, you’re ready to go!

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