The fastest way to get help is through the Beam app!

1️⃣ Go to “Support” in the app to submit a ticket or start a chat with us – this ensures the quickest response.

2️⃣ If needed, you can also email us, but please note that email responses typically take 2–3 working days:

Email Support:

• Australia: [email protected]

• New Zealand: [email protected]

• United States: [email protected]

• All other regions: [email protected]

📌 When emailing, do include:

• Your Beam account details (phone number/email, found under “Menu” > “My Profile” in the app)

• Your city & country

• A clear description of your enquiry

3️⃣ For urgent matters, call our support teams within the operating hours:

• Australia: 1300 507 676

• New Zealand: 0800 507 676

• United States: 1 888 884 4650
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